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Shipping Policy
We ship anywhere, worldwide. Shipping charges apply to all items unless noted specifically as “Free Shipping”. Orders are shipped via ground transport carrier unless they exceed shipper weight/size limits. Larger shipments that exceed weight/size limits are shipped via freight transport carrier.
Claims/Damages
All merchandise must be inspected by the customer at the time of delivery. Inspection of the product includes opening the packaging and inspecting the product completely. Damaged products must be reported to our office immediately by calling (855) 307-6964. Items shipped by freight transport must be inspected when unloaded from the truck dock; with damages being reported to the delivery driver and duly noted in writing on the shipment documentation by the delivery driver. Do not sign off on the delivery unless all damages are noted. All damaged return items must be in the original packaging. Customers are responsible for the package delivered once they have signed for acceptance of the delivery. Once a customer has signed off and accepted the delivery, no damage claims will be accepted.
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